Miss a call on the tools and the job often goes to whoever rings back first. TradeStream texts the customer straight away, captures the job, and lands a callback-ready lead in your inbox.
Become a Launch PartnerSame missed call, two very different endings. Track A is what happens with nothing in place. Track B is the same call with TradeStream switched on. Tap any moment to see the detail.
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Same caller. Same ladder. Seven minutes either way. The only thing that changes is whether the enquiry quietly disappears or turns into a job you can actually win.
Missing calls isn't a sign you're slack. It's a sign you're working. When you're on the tools all day, the phone is never going to win against the job in front of you - and that's exactly how it should be.
The trouble is the calls don't stop while you're busy. They land at the worst moments, and most of the time you never even know what you missed.
No invented stats here - you already know the feeling. A missed call doesn't show up as a loss anywhere. There's no bill, no angry email, nothing in the books. The job just never existed as far as you're concerned, which is exactly why it's the most expensive problem most trade businesses can't see.
You're not going to answer every call while you're working, and you shouldn't have to. TradeStream's job is to make sure no caller is left hanging - and that you ring back already knowing the job. Five steps, all automatic:
We'd rather be clear than oversell. TradeStream catches and qualifies the enquiry. You make the call. Here's exactly where the line sits:
Ash is the part that does the thinking between the missed call and your callback. When the customer fills in the intake form, Ash reads it the way an experienced office manager would.
Ash sorts the real jobs from the tyre-kickers, flags how urgent each one is, and pulls the job type, location and details into a clean summary. So instead of ringing back and asking "so what's the problem?" like every other tradie, you call back already saying "I can see the photo of your hot water unit - I can swing past Thursday." Same call, completely different impression. Ash never talks to the customer for you and never books the job. It just makes sure the lead is ready before you pick up the phone.
TradeStream isn't here to replace the job-management software you already run. It sits out front, catching the enquiries that would otherwise never make it that far.
TradeStream's job is the bit that happens before the lead even reaches your system - turning a missed call into a qualified enquiry. From there you keep quoting, scheduling and invoicing wherever you already do. See how it slots in on our ServiceM8 lead capture page.
If you want to put a number on it, or understand exactly where TradeStream sits next to a phone answering service, start here.
TradeStream is AI lead capture for Australian trades. Miss a call, your customer gets a branded text with a smart intake form, and you get a callback-ready lead. You always make the call. Come on board as a Launch Partner.
Become a Launch Partner